Correspondence:
New Jersey American Water
1 Water Street
Camden, NJ 08102
www.newjerseyamwater.com

Payment:
City of Camden
PO Box 371397
Pittsburgh, PA 15250-7397

Payments: 1-866-371-2623
Customer Service Phone
1-855-769-3164

Non-Billing After-hours Emergency ONLY 856-488-2041

TDD: 711
Reference 1-800-565-7292

American Water Contract Services
Camden Operations Center
100 S. 17th Street
Camden, NJ 08105
www.amwater.com/camden

Customer Service Number:
(866) 371-2623

Customer Service Phone Hours:
Monday – Friday: 9:00 a.m. – 3:30 p.m.
24/7 Emergencies: (856) 635-1496
Non-billing after-hours emergency ONLY:
856-488-2041
24/7 Emergencies:
(856) 635-1496 TDD: 711
Reference: 1-800-565-7292

Pay in Person Location:
Camden City Hall
520 Market Street, Room 117
Camden, NJ 08102
Hours of Operation: Monday – Friday: 9:00 a.m. – 12:00 p.m

Payment by Mail:
City of Camden
PO Box 371397
Pittsburgh, PA 15250-7397

Payment by Phone:
1-866-371-2623

Acceptable Payment Methods:
Cash, Check, Credit Card and Money Order Customers paying with credit are responsible for a credit card processing fee of $1.95 (Payments are no longer accepted at the PNC Bank Broadway branch)

Forms

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Each year, the City of Camden flushes its water distribution (pipeline) system to help ensure that our customers continue to receive high-quality water service.  American Water, the City’s contracted water service provider, will be conducting fire hydrant flushing for approximately 10 weeks, during the hours of 8 a.m. to 4 p.m.  During this time, you may experience a difference in water pressure and/or discoloration of water. If discolored water occurs, let the cold water run until it’s clear.  Questions? Call 1-855-769-3164.