Correspondence:
New Jersey American Water
1 Water Street
Camden, NJ 08102
www.newjerseyamwater.com

Payment:
City of Camden
PO Box 371397
Pittsburgh, PA 15250-7397

Payments: 1-866-371-2623
Customer Service Phone
1-855-769-3164

Non-Billing After-hours Emergency ONLY 856-488-2041

TDD: 711
Reference 1-800-565-7292

American Water Contract Services
Camden Operations Center
100 S. 17th Street
Camden, NJ 08105
www.amwater.com/camden

Customer Service Number:
(866) 371-2623

Customer Service Phone Hours:
Monday – Friday: 9:00 a.m. – 3:30 p.m.
24/7 Emergencies: (856) 635-1496
Non-billing after-hours emergency ONLY:
856-488-2041
24/7 Emergencies:
(856) 635-1496 TDD: 711
Reference: 1-800-565-7292

Pay in Person Location:
Camden City Hall
520 Market Street, Room 117
Camden, NJ 08101
Hours of Operation: Monday – Friday: 9:00 a.m. – 12:00 p.m

Payment by Mail:
City of Camden
PO Box 371397
Pittsburgh, PA 15250-7397

Payment by Phone:
1-866-371-2623

Acceptable Payment Methods:
Cash, Check, Credit Card and Money Order Customers paying with credit are responsible for a credit card processing fee of $1.95 (Payments are no longer accepted at the PNC Bank Broadway branch)

Each year, the City of Camden flushes its water distribution (pipeline) system to help ensure that our customers continue to receive high-quality water service.  American Water, the City’s contracted water service provider, will be conducting fire hydrant flushing for approximately 10 weeks, during the hours of 8 a.m. to 4 p.m.  During this time, you may experience a difference in water pressure and/or discoloration of water. If discolored water occurs, let the cold water run until it’s clear.  Questions? Call 1-855-769-3164.